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Hesk and GDPR
Hesk stores many informations including your email and your IP address.
It seems that the IP address could not be removed from the collected data by Hesk. However, please note that it could be very helpful for us to check your access to our platform services.
Your email address is necessary to get your answer's alerts.
We also need your firstname, name and your research team, in order to check your MBB account.
You can access to all your tickets (even if they are closed) and remove these tickets if you want. If you don't have access to it anymore, or if you have any problem with this statement, please contact us (with a new ticket or use our email contact address).